Check-in, check-out
The acceptance of the hotel rooms is from 14 o'clock possible, on the travel day have the guests to leave the room until 11 o'clock, afterwards they can take free the services of the Spas.
The use of the Medical and Wellness Centre
The Hotelguests can enter the Spa, Sauna and the Fitnessraum with a "watch tag". This watch guarantees the free use of the Spa for all day long.
Bathrobe, towel
Bathrobs, towel, bath-towel and Saunatowel are available in the rooms free of charge, which have to be left in the room upon departure.
Mini bar
You can take the beverages and snacks from the mini bar against payment. The control of the mini bar is made on every second day and on the departure day.
Safe
There are safe in the rooms free of charge available, you can require magnetic card on the reception, or you can use it with your own Creditcard. The hotel takes the responsibility only for the values and things that were put in the Safe.
Parking
There is a parking place in front of the hotel, which is observed by a camera and closed with a barrier.
General Cancellation Policy
- In case of a room reservation, 30% of the package price is payable as a deposit. The remaining amount is payable during the stay at the hotel.
- Please provide the billing address when making the reservation. The bank details required for the transfer will be provided in the booking confirmation.
- Cancellation is possible up to 5 days before arrival. In this case, the deposit will be refunded or may be credited towards a future booking. In case of a later cancellation, the deposit will be charged as a cancellation fee.
- Cancellations are accepted in writing only.
- If guests leave the hotel earlier than the departure date stated in the booking confirmation, the full value of the reservation will be charged.